Overview
Email Conversations API
Ada’s Email Conversation API enables automation for customer inquiries that should be resolved via email, helping businesses streamline support and drive resolution. Common use cases include:
- Automating inquiries from website forms: Process submissions from existing forms, such as Zendesk tickets or Salesforce contact forms.
- Handling support ticket backlogs: Automatically process and resolve past support tickets.
- Integrating with other systems: Connect platforms that allow customers to start email conversations.
Rate limits
The Email Conversations API adheres to our global rate limits.