Upsert multiple articles

POST

Upsert an array of knowledge articles

This endpoint will create or update articles based on the unique id field of each article. If an article with the same id already exists, it will be updated. Otherwise, a new article will be created.

Limits:

The maximum size of a request payload is 10MB
The maximum size of an article is 100KB
The maximum number of articles is 100,000

Request

This endpoint expects a list of objects.

list of objects

Response

Articles upserted

list of objects or null

1	import requests
2
3	url = "https://example.ada.support/api/v2/knowledge/bulk/articles/"
4
5	payload = [
6	{
7	"id": "5df263b7db5a7e6ea03fae9b",
8	"name": "How to reset your password",
9	"content": "# How to reset your password\n\n1. Go to the login page\n2. Click on the \"Forgot password\" link\n3. Follow the instructions",
10	"knowledge_source_id": "5df263b7db5a7e6ea03fae9b"
11	}
12	]
13	headers = {
14	"Authorization": "Bearer <apiKey>",
15	"Content-Type": "application/json"
16	}
17
18	response = requests.post(url, json=payload, headers=headers)
19
20	print(response.json())

1	[
2	{
3	"id": "5df263b7db5a7e6ea03fae9b",
4	"success": true,
5	"created": true
6	}
7	]