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New conversation topic fields

2 months ago by Janine Chan

We've added multiple fields to the Data Export API's Conversation object:

  • generated_topic_v2_desc
  • generated_topic_v2_id
  • generated_topic_v2_parent_id
  • generated_topic_v2_title

These are to support the enhancements we made to conversation topics, which we released in May 2024. Those enhancements improved the classifications in your AI Agent's automatic topic classifications, and now you can access that new data via API. The older topics fields, generated_topic_id and generated_topic_label, are still available so you can access information about older conversation topics.