New conversation topic fields
about 2 months ago by Janine Chan
We've added multiple fields to the Data Export API's Conversation object:
generated_topic_v2_desc
generated_topic_v2_id
generated_topic_v2_parent_id
generated_topic_v2_title
These are to support the enhancements we made to conversation topics, which we released in May 2024. Those enhancements improved the classifications in your AI Agent's automatic topic classifications, and now you can access that new data via API. The older topics fields, generated_topic_id
and generated_topic_label
, are still available so you can access information about older conversation topics.