Conversations (EAP)Channels

Create a new channel

Create a new channel. A maximum of 100 channels can be created per account per day. The maximum request size is 10MB.

Headers

AuthorizationstringRequired

Bearer authentication of the form Bearer <token>, where token is your auth token.

Request

This endpoint expects an object.
namestringRequired

The name of the channel

descriptionstringRequired

A description of the channel

modalityenumRequired

The modality of the channel

Allowed values:
idstringOptionalformat: "id"

The channel ID

metadatamap from strings to strings or booleans or integersOptional

A dictionary of key, value pairs assigned to the channel. Metadata may not exceed 4KB total

  • metadata keys may only be of type: string
  • metadata values may only be one of type: string, boolean, or number
created_atstringOptionalformat: "date-time"

The date and time the channel was created

Response

Channel created

namestring

The name of the channel

descriptionstring

A description of the channel

modalityenum

The modality of the channel

Allowed values:
idstringOptionalformat: "id"

The channel ID

metadatamap from strings to strings or booleans or integersOptional

A dictionary of key, value pairs assigned to the channel. Metadata may not exceed 4KB total

  • metadata keys may only be of type: string
  • metadata values may only be one of type: string, boolean, or number
created_atstringOptionalformat: "date-time"

The date and time the channel was created