Coaching
Overview
Coaching is a way to enhance your AI agent’s training by reviewing past conversations in the Conversations view. It helps refine your agent’s responses and improve performance over time. Coaching is one of the key concepts in Ada, allowing you to guide your AI learning process for better accuracy.
Before getting started with Coaching, make sure your AI Agent’s core elements—like Knowledge, Actions, and Processes—are in place. Other core features may also apply depending on your setup. To learn more, see the Getting started section.
This section covers how to use Coaching to improve your AI agent’s performance. You’ll learn how Coaching refines responses and how it compares to Custom Instructions, so you can choose the best approach for shaping your AI’s behavior.
