Please see Browser Compatibility for desktop and mobile browser support.
Without any code, you can customize chat attributes like the chat button color, icon, and aspects of the chat window. Apply custom styles or use a custom chat icon that reflects your brand through the chat button and chat window settings in the dashboard.
Though we recommend you keep the Ada button visible, even when using a custom chat button, you can hide the default button.
Embed2 loads when the page loads, but you can initialize the chat widget asynchronously by using lazy mode to delay it until some event.
You can find our client-side storage list here. This list is updated dynamically to always reflect any cookies in use. Note that not all cookies are applicable to every bot, as some are dependent on certain features being enabled.
We strongly recommend that you use the standard Ada-hosted Embed2 code. This gives you immediate and automatic use of the latest version, including any updates we issue.